Privacy Policy
Effective Date: January 28, 2025
At Kidsville Play Cafe (“we,” “our,” “us”), we are committed to protecting the privacy and security of our visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our play cafe, use our website, or interact with us in other ways.
1. Information We Collect
We collect the following types of personal information:
- Personal Information: When you register as a visitor, we may ask for your name, email address, phone number, and the names and ages of your children.
- Payment Information: If you make a purchase (e.g., booking a party, purchasing snacks), we collect billing details such as your credit card information. This information is processed securely by third-party payment processors.
- Usage Data: We collect information about how you interact with our website, including IP address, browser type, and pages visited. This helps us improve your experience and ensure the functionality of our services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process registrations, bookings, and transactions.
- To communicate with you about your visits, events, and updates regarding Kidsville Play Cafe.
- To improve the safety, security, and performance of our services and facilities.
- To send promotional emails or updates, with your consent (you can opt out at any time).
3. How We Protect Your Information
We take the protection of your personal information seriously. We use industry-standard security measures, such as encryption and secure servers, to protect your data from unauthorized access or disclosure. Payment information is processed through a trusted third-party processor and is not stored on our servers.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following cases:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, managing bookings, processing payments, and other necessary business functions.
- Legal Compliance: We may disclose your information when required by law or to comply with legal processes, such as a court order or government request.
5. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and improve functionality. You can choose to disable cookies in your browser settings, but this may affect certain features of our website.
6. Children’s Privacy
knowingly collect personal information from children without parental consent. Parents or guardians must provide registration details for their children. If you believe we have collected personal information from a child without consent, please contact us immediately, and we will take steps to remove that information.
7. Your Rights and Choices
You have the right to:
- Access and Update: You can request to access, update, or correct your personal information at any time by contacting us.
- Opt-Out of Marketing: You can opt out of receiving promotional emails or marketing materials by following the unsubscribe instructions in any email we send.
- Delete Information: In some cases, you may request the deletion of your personal information, though we may retain certain data for legal or business purposes.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or services. Any updates will be posted on this page, with the revised date indicated at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.